We are there for you.
CONTACT US
Should you have any further questions, our team will be happy to assist you at info@rockersandriders.com or via the contact form.
Frequently Asked Questions
How do I find the right size?
Our size chart is designed to provide a close-fitting, custom-like fit.
How to measure correctly:
Measure over the garment you most frequently wear under your vest or shirt – e.g., a T-shirt, sweatshirt, or long-sleeved shirt.
If you measure close to your body, you won't get an off-the-rack vest, but rather gear that fits like a glove.
The FlexTec™ side extension also ensures that you can wear multiple layers underneath during the colder months without the vest feeling tight or sticking out.
What is the FlexTec™ system?
FlexTec™ is our proprietary motion system – consisting of side extensions with wind- and waterproof zippers and elastic material.
For shirts, FlexTec™ also includes the “Kinetic Shoulder Panel”: A system with integrated elastic bands that releases more fabric when leaning forward and reaching for the handlebars, without the shirt slipping – and fits snugly again when the arms are pulled back, without bunching up.
Function that goes along for the ride.
How does custom tailoring (R&R Custom Cut) work?
With R&R Custom Cut™, you enter your measurements according to our instructions.
The cut will be handcrafted and produced exactly to these specifications.
The measurements are binding – subsequent changes are not possible.
Delivery time: approx. 6 weeks (incl. production & shipping).
Those who measure precisely will receive a cut that fits like a glove – no comparison to mass-produced goods.
Can I try on the clothes or pick them up on site?
We currently do not operate a physical store.
Pick-up or on-site fitting is currently not possible.
BUT: Rockers & Riders is present at selected events – where fittings, consultations, and direct contact are possible.
Dates will be announced on social media.
How long does shipping take?
– Stock items: Dispatch within 2–4 business days after receipt of payment
– Custom orders (R&R Custom Cut™): Production time approx. 7 days + shipping (total approx. 6 weeks)
Where do you deliver to?
We deliver within Germany and, upon request, to other European countries.
For international shipping, please contact us:
📩 rockersandriders@gmx.de
What are the shipping costs?
– Germany: Flat rate of €5.90 per order
– International: Upon request, depending on the destination country
Shipping is done with DHL or UPS.
What payment methods do you offer?
– PayPal
– Prepayment / Bank Transfer
– Klarna
– Apple Pay
Can I cancel my order? How long does shipping take?
Yes – except for custom-made items.
Cancellation period: 14 days after receipt of the goods.
Prerequisite: Item is unworn, undamaged, clean, and has all original tags.
Excluded from cancellation are:
– Custom Cut™ items
– worn or soiled clothing
– goods without tags
How do I contact you?
📩 rockersandriders@gmx.de
Typically responds within 24 hours.
Are the shirts and robes certified?
Our shirts contain CE-certified protectors that are removable.
The clothing itself is not certified as PPE, and therefore does not comply with the standard for personal protective equipment.
Nevertheless: With our AraCore™ system (Kevlar lining + breathable mesh interior), we offer protection where it belongs, without restricting you when wearing it.
Are there any vouchers?
Yes - in the form of a digital code.
Value freely selectable.
Ideal as a gift for bikers with taste.
Do you have collaborations with other brands or workshops?
Cooperation is possible – e.g. with Harley dealers, workshops, scene shops or event organizers.
We provide support with products, event presence or B2B solutions.
Please send inquiries to:
📩 rockersandriders@gmx.de
Do you offer collaborations?
Yes. We also develop exclusive products in cooperation with other brands or custom forges – e.g. limited Kevlar shirts or vests with our own branding specifications.
Please send collaboration inquiries by email.
Each collaboration is discussed individually and checked for technical feasibility.
If you have further questions – write to us.
We answer honestly and directly: 📩 rockersandriders@gmx.de